Japa Mala 45 Goldsand

Shipping Policy

We prepare orders within 24-72 hours. Once your products are processed, the shipping time will depend on the assigned courier. We will inform you by email about the transit of your order and provide you with the tracking number.

Costumes & Taxes

The prices displayed on our site are tax-free, which means you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties and related customs fees may be charged once your order arrives at its final destination, which is determined by your local customs office. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of the charges, please contact your local customs office.

Our goal is your complete satisfaction. Please give us an opportunity to serve you better by providing us with your valuable feedback.

Returns will only be accepted and credit given or money refunded if all of the following conditions are met:

1. Items must be in original condition as shipped.

2. Notification of your intention to make a return must be received by us within 48 hours of delivery of the item(s). 

3. Returned item(s) must be received by us within 7 days of the date the item was delivered. 

4. Customer is financially responsible for all shipping and handling charges connected with the item, and assumes full responsibility for its safe return. We suggest careful packing and insurance as the minimum precautions. 

If the item returned does not meet our Returns and Exchange Policy above your order will be sent back to you.